Terms and Conditions

  1. Introduction

Welcome to 1823504 Ontario Inc. O/A SS Canada. These Terms and Conditions govern your use of our software solutions, sales, and services. By accessing or using our services, you agree to these Terms and Conditions in full.

  1. Definitions
  • Software: Refers to the customized software solutions provided by us.
  • Customer: Refers to the individual or entity purchasing our software solutions.
  • Services: Refers to any support, maintenance, or other related services provided by us.
  1. Acceptance of Terms

By purchasing our software or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

  1. Orders and Payment
  • All orders for software solutions must be placed through our official channels.
  • Payment must be made in full at the time of order unless otherwise agreed upon.
  • We accept various payment methods as specified on our website.
  1. Delivery and Installation
  • Delivery times for software solutions will be communicated at the time of purchase.
  • Installation services, if required, will be provided as per the agreed schedule.
  1. Use of Software
  • The software is licensed, not sold, to you.
  • You may use the software only for lawful purposes and in accordance with these terms.
  • Unauthorized use, reproduction, or distribution of the software is prohibited.
  1. Maintenance and Support
  • We offer maintenance and support services as per the agreement.
  • Support requests can be made through our customer service channels.
  1. Warranty and Liability
  • We provide a limited warranty for our software solutions as detailed in your purchase agreement.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our software or services.
  1. Termination
  • We reserve the right to terminate or suspend access to our services at any time, without notice, for any reason, including breach of these terms.
  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ontario, Canada.

  1. Changes to Terms

We may revise these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of the revised terms.

Store Policies

  1. Refund Policy
  • Refunds for software solutions are subject to the terms of the purchase agreement.
  • Custom software solutions are non-refundable once development has commenced.
  1. Exchange Policy
  • Exchanges are not applicable for software solutions due to the nature of digital products.
  • In case of defects or issues, we will provide support to resolve the problem.
  1. Privacy Policy
  • We are committed to protecting your privacy. Personal information collected will be used solely for the purpose of providing our services.
  • Detailed information on how we handle your data can be found in our Privacy Policy.
  1. Customer Service
  • Our customer service team is available to assist you with any inquiries or issues.
  • You can reach us through email, phone, or our website contact form.
  1. Compliance
  • Customers must comply with all applicable laws and regulations when using our software and services.
  • Any misuse or violation of laws will result in immediate termination of services.

For any questions or further information, please contact us at:

1823504 Ontario Inc. O/A SS Canada
Email: sales@softosolution.com

Website: https://softosolution.com/

Phone: 905 607 0096
Address:  3065 Ridgeway Drive unit 51 Mississauga, Ontario, Canada L6H4V9